![]() The firewall may be blocking communication to Apple servers, and may also block some communication between iTunes and the iPhone. Temporarily disable the Windows Defender Firewall.If the USB cable connects to a front or top panel port, try connecting it to the back of the computer. Connect the iPhone-to-computer USB cable to a different USB port on the computer.On a Windows computer, download the latest version of iTunes from the Microsoft Store. On a Mac computer, iTunes should automatically update when Apple releases new updates. Make sure the latest version of iTunes is installed on your computer.If you encounter this error, try the following options to resolve the issue and successfully restore your iPhone. The iPhone "iPhone" could not be restored. If you are restoring your iPhone through iTunes, you may encounter the following error in iTunes. Click the Restore button to restore the iPhone. In the iTunes application on the computer, a window should appear with Restore and Update options.iPhone 6: Press and hold the Home button and the Top button until the recovery mode screen is displayed.iPhone 7: Press and hold the Volume Down and Side button until the recovery mode screen is displayed.Press and hold the Side button until the recovery mode screen is displayed. Press and release the Volume Down button. iPhone 8, iPhone X, iPhone 11: Press and release the Volume Up button.Connect your iPhone to a computer and open the iTunes application on that computer.To restore your iPhone to factory settings, select a restore method and follow the steps. Otherwise, skip to the factory restore steps. If you are restoring your iPhone to sell, donate, or dispose of it, and you have a new iPhone you plan to use, follow these steps first. Tap Erase iPhone to start the factory restore.Tap the Erase All Content and Settings option on the Reset screen. ![]()
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